WHAT ARE COOKIES?
This website uses cookies to collect information. Cookies are small data files which are placed on your computer or other mobile or handheld device (such as smart ‘phones or ‘tablets’) as you browse this website. They are used to ‘remember’ when your computer or device accesses this website. The cookies are essential to the effective operation of our website and to enable to you shop with us online. Cookies are also used to tailor the products and services offered and advertised to our customers, both on this website and elsewhere.
INFORMATION COLLECTED
Some cookies collect information about browsing and purchasing behaviour by people who access this website via the same computer or device. This includes information about pages viewed, products purchased and the customer journey around a website. We do not, however, use cookies to collect or record information on users’ name, address or other contact details. Risehive uses cookies to monitor individual customer browsing and purchasing behavior but third parties are not able to identify customers using cookies.
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
WHO SETS THE COOKIES?
The cookies stored on your computer or another device when you access this website are set by Risehive and our suppliers who partner with us to help deliver a high-quality website and on-line shopping experience, and other third parties.
Some cookies are set by or on behalf of Risehive and are necessary to enable smooth functioning of the website, and to allow customers to make purchases on our website.
Cookies may also be set by third parties who participate with us in affiliate marketing programmes. None of these third parties collect any personal data from which they would be able to identify individual customers.
WHAT ARE COOKIES USED FOR?
The main purposes for which cookies are used are:-
1. For technical purposes essential to effective operation of website, particularly in relation to on-line transactions.
2. To drive Risehive marketing, particularly banner advertisements and targeted updates which are explained in more detail elsewhere in the Privacy Policy.
3. To enable Risehive to collect information about the browsing and shopping habits and activities of customers, including to monitor the success of campaigns etc.
4. To enable Risehive to meet its contractual obligations to make payments to third parties when a product is purchased by someone who has visited our website from a site operated by those parties.
HOW DO I DISABLE COOKIES?
If you want to disable cookies you need to change your website browser settings to reject cookies. How to do this will depend on the browser you use and we provide further detail below on how to disable cookies for the most popular browsers:-
FOR MICROSOFT INTERNET EXPLORER:
- Choose the menu “tools” then “Internet Options”
- Click on the “privacy” tab
- Select the setting the appropriate setting
FOR MOZILLA FIREFOX:
- Choose the menu “tools” then “Options”
- Click on the icon “privacy”
- Find the menu “cookie” and select the relevant options
FOR OPERA 6.0 AND FURTHER:
- Choose the menu Files”> “Preferences”
- Privacy
FOR CHROME:
- Choose the menu Files”> “Preferences”
- Privacy
Also can go and disable analytics by going to google opt-out
WHAT HAPPENS IF I DISABLE COOKIES?
This depends on which cookies you disable, but in general the site may not operate properly if cookies are switched off. If you only disable 3rd party cookies you will not be prevented from making purchases on this site. If you disable all cookies you will be unable to complete a purchase on this site.
SECURITY
We use Internet standard encryption technology (“SSL” or “Secure Socket Layer” technology) to encode personal data that you send to us when placing an order through the Website.
However, please note that whilst we take appropriate technical and organisational measures to safeguard the personal data that you provide to us, no transmission over the Internet can ever be guaranteed secure. Consequently, please note that we cannot guarantee the security of any personal data that you transfer over the Internet to us.
If you are using a computer or terminal in a public location, we recommend that you always log out and close the website browser when you complete an online session for your security. In addition we recommend that you take the following security measures to enhance your online safety:
Keep your account passwords private. Remember, anybody who knows your password may access your account.
When creating a password, use at least 8 characters. A combination of letters and numbers is best. Do not use dictionary words, your name, email address, or other personal data that can be easily obtained. We also recommend that you frequently change your password.
Avoid using the same password for multiple online accounts.
SPOOF/FALSE EMAILS
We will never ask you to confirm any account or credit card details via email. If you receive an email claiming to be from shopto.net asking you to do so, please ignore it and do not respond.
YOUR RIGHTS
You have the following rights:
The right to ask what personal data that we hold about you at any time, subject to a fee specified by law (currently £10).
The right to ask us to update and correct any out-of-date or incorrect personal data that we hold about you free of charge.
The right to opt out of any marketing communications that we may send you.
If you wish to exercise any of the above rights, please contact us using the contact details specified here.
Email – [email protected]
Postal Address
Risehive Limited
CEME, Marsh Way, Essex, London, RM13 8EU
UNITED KINGDOM
However, if you wish to unsubscribe from e-mail marketing communications that we send you, you can most easily do this by clicking on the unsubscribe link at the bottom of any e-mail newsletter we have sent to you.
THIRD PARTY SITES
This Website contains links to other websites operated by third parties. Please note that this privacy policy applies only to the personal data that we collect through this website and our apps and we cannot be responsible for personal data that third parties may collect, store and use through their website. You should always read the privacy policy of each website you visit carefully.
UPDATES TO THIS POLICY
This privacy policy was last updated in December 2020. Please check back regularly to keep informed of updates to this privacy policy.